Try building quality in by shifting left on the collaboration. Instead of mobbing on the outage, mob during the development.
Diversity of thoughts, needed skills and system understanding builds the quality in.
With every halving of the PR size, you get 2x more interruptions for each of the reviewers of a given PR.
Multiply that by the number of PRs in flight (one person, one PR) and you get the total number of interruptions in the team.
E.g. if it’s mandatory for at least one person to review a PR and if you have 4 developers in a team, total number of interruptions in the team increases 8 times (4x2). Just for one halving of the PR!
The ways that we usually set up “cross-functional” teams doesn’t really help us with this, but it’s crucial for each member and role in a product development team to ask these questions on a regular basis:
“How are our features doing in the production?”
“Are they meeting users’ needs?”
“How do we know that that’s the case?”
“Are they solving the problem that they were supposed to solve?”
“Is the work and effort we’re putting in delivering value or we’re just spinning our expensive wheels?”